About This Policy
Information We Collect
We collect information about you when you make an appointment with us or place an order for our products or services. We also collect information when you complete any online forms, customer surveys, provide feedback and participate in competitions.
Why We Need Your Information & How We Use It
We will use your data to provide you with the product or service you have requested.
We may use your data for marketing purposes, conducting surveys and providing you with information on our products or services, but only following your conscious opt-in to receive these communications. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us or click the ‘unsubscribe’ link contained within our customer emails.
Information Sharing & Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
We engage certain trusted third parties to perform functions and provide services. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws
We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
We will store the information in a secure and protected environment for as long as we believe it will better help us to understand how we can serve you and respect your wishes. However, this will be for a reasonable period and only for as long as is necessary. In addition, legislation might oblige us to store information for a certain period of time.
You have the right to control your personal data. You can exercise your rights by contacting our Data Protection Officer using the contact details at the bottom of this page. Your rights include:
You have the right to access and receive a copy of the personal information we hold about you
Change, restrict, delete
You also have the right to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (such as where we are required to store data for legal reasons) we will generally delete your personal information upon request.
You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
If you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How To Contact Us
If you have any questions or concerns on the subject of data protection or would like to opt out of any contact or communications, please do not hesitate to contact our Data Protection Officer at the address below:
Welwyn Garden City